When itís less urgent
What is 111?
NHS 111 is a new
telephone service being introduced
to help make it easier for you to
access local health services.
If you live in
Oxfordshire, you can now call 111
when you need help fast, but it
isnít a 999 emergency.
The 111 service is
currently not available in border
areas with phone numbers starting
0118, 01793, 01280 and 01844.
You can ring 111, 365
days a year, to reach a full range
of local health services, including
out of hours, doctors, community
nurses, emergency dental care and
late opening chemists.
Calls from landlines
and mobile phones are free Ė just
Type Text Talk for
Deaf or Hard-of-Hearing People
The 111 service is
also available via typetalk on
How does it work?
111 will get you
through to a team of highly-trained
advisers, who are supported by
experienced nurses. They will assess
your symptoms and guide you to the
right local service.
the NHS 111 team will transfer you
directly to the people you need to
speak to. If they think you need an
ambulance, they will send one
immediately Ė just as if you had
originally dialed 999.
When do I use it?
People should use the
NHS 111 service if they need help or
advice urgently but itís not a
life-threatening situation. You
should call 111 if:
itís not a 999
you donít think
it can wait for an appointment
with your GP; or
you donít know
who to call for medical help.
For less urgent
health needs, you should still
contact your GP or dentist in the
usual way, and for immediate,
life-threatening, emergencies please
continue to call 999.
Why should I use it?
NHS 111 is a fast and
convenient way to get the right help
Ė whatever your need, wherever you
are, and whatever the time.
It can also help us
to free up 999 and local A&E
departments so that they can focus
on emergency cases.
What if I have
already been given a number to call
for a condition I have?
If you are already
receiving healthcare and a health
professional has given you a
specific telephone number to call
when you are concerned about your
condition, please continue to use
What if I live
The NHS 111 service
is not available everywhere in the
UK. If you are outside of
Oxfordshire, please contact NHS
Direct on 0845 4647.
in a different language
To download NHS 111 information in a
different language please visit NHS
Choices website -
GP REGISTRARS IN TRAINING
The practice is accredited as a Training Practice
for GP Registrars, who are doctors
training to become General
Our Registrars from
1st August 2012 are
Dr. Kathryn Brown (to
31st July 2013) and Dr.
Mary McKenzie (to 31st
GP registrars are fully qualified
doctors and are supervised by other
GPs in the practice. You may be
offered an appointment with them,
but you are not obliged to see them
if you choose not to. You may find
that the GP Registrar sometimes sits
in with other doctors or nurses
during their consultations.
Occasionally, consultations may be
video recorded for educational
purposes. This will only take place
if you consent to it.
Following a successful trial from
September to December 2011, we are
now routinely sending appointment
reminders to our patients via text
We may also use
text messaging in the future to
invite patients to attend for health
Please help us to keep your
details up to date by letting us
know your correct mobile telephone
number. There are forms on
reception for you to complete with
your most up to date details, or
alternatively, please inform the
receptionist. If you do not wish to
be contacted by text message, please
indicate on the form or let the
Live news feed
to NHS Choices: